What to Expect
Want to learn more about what to expect when you choose us? Read below for a complete breakdown.
What to Expect From Us
How are your appointments scheduled?
Our appointments are scheduled to be 30 minutes in length so that we have plenty of time to discuss your pet’s physical exam findings and blood work results, if performed, as well as answer your questions.
Deposits for Surgeries and Dental Procedures: To save your surgery or dental procedure time slot with the doctor, we will collect a deposit of $150. The deposit is forfeited if you don’t show up or the appointment is not canceled at least 48 hours prior to the appointment. Please note the deposit will be applied to your final invoice.
What should I do before my appointment?
If your pet is going to have blood work performed, we will advise you prior to your appointment whether your pet needs to fast. Please ensure that your pet is in a carrier or has a leash available. We are only performing curbside appointments at this time and want to ensure your pet’s safety while being transported into the clinic by our assistants.
It is helpful if you can bring a stool sample with you to your appointment. Fecal tests for dogs and cats will be sent out to the lab, and you will receive a text message with the results.
What if my work schedule does not allow me to bring my pet in for an appointment?
We offer drop-off appointments in the event that your schedule will not permit you to bring your pet in for an exam during office hours. We will need you to fill out our Curbside Check-In Form when you drop your pet off in the morning.
Having background information on your pet helps in making an assessment of your pet’s health. In addition, we must be able to get in touch with you during the day to go over the physical exam results and discuss any diagnostic or treatment recommendations.